Overall Role Purpose
Build up a good image of DHL
树立良好的公司形象,介绍和宣传公司的新产品
implement sales stratagem and working focus set by Country, Area and Station
执行全国、区域和分公司制定的销售战略及工作重心;
maintain and strengthen the relationship with existing customers
树立良好的公司形象,介绍和宣传公司的新产品;执行全国、区域和分公司制定的销售战略及工作重心;维护并加强与现有客户的关系,并开发新客户,完成各项销售指标
and develop new customer, achieve kinds of sales targets, feedback the market info and customer demand in time
及时反应市场信息和客户需求
Accountabilities
Development and management
发展与管理:
Collect market information and develop new customers
收集市场信息,开发新客户
Maintain current customers, update service satisfaction and further requirements of current customers, strengthen communication, keep maintenance of customers in all sides
维护和发展现有客户,不断了解现有客户的服务情况及进一步需求,加强沟通,对客户进行全方位的维护
Cooperate with customer service section and finance section, assist in dealing with complaints and arrearage, try best in reducing negative influence
同客户服务部和财务部充分合作,协助处理投诉及拖欠帐款,尽可能减少因此带来的负面影响
Report and information maintenance
报告和信息维护:
Make full use of process management instruments (C-View, GSP Pipeline Tool, etc.), to supervise customer information, sales opportunity, and sales action.
充分使用过程管理工具(C-View, GSP Pipeline Tool等)管理客户信息、销售机会及销售行为
Finish regulated sales report
完成规定的销售报告
Make timely feedback to change of customer information
对客户信息的变更进行及时反馈
ncumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions
该职位无直接下属机构和向其汇报人员,但是他/她必须证明其能够影响决策/行动
Skills / Qualifications
Skills技能要求
Excellent communication and negation skills
良好的沟通和谈判技能
Excellent written and spoken English
良好的英语书面及口头表达能力
Excellent computer operation skills
熟练的电脑操作技能
At least 2 years relevant experience
二年以上相关工作经验
Relevant industry experience is preferable
有相关行业工作背景优先
Diploma or above
大专或以上学历